Shipping policy
Shipping Policy
All orders are carefully prepared and dispatched with attention to detail.
Processing Time
Ready to ship items are dispatched within 1 to 3 working days.
Made to order pieces require approximately 6 to 7 weeks for production before dispatch.
Shipping Time
UK orders are typically delivered within 2 to 4 working days after dispatch.
International delivery times may vary depending on location.
All orders are shipped using tracked services. Tracking details will be provided once your order has been dispatched.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Please note, shipping fees are non refundable.
Delays
While we aim to meet all delivery estimates, delays may occasionally occur due to postal services or customs. These are outside of our control.
Lost or Delayed Parcels
If your parcel has not moved for several days, it may be delayed or lost in transit.
Please allow a little extra time for delivery. If your order still has not arrived, contact us and we will guide you through the next steps.
Incorrect Address
Please ensure your shipping address is correct at checkout. We cannot be responsible for orders sent to incorrect or incomplete addresses.
Contact
For any shipping enquiries, please contact us at
magnoliabynaila@hotmail.com